Who are we?
Our web address is: https://canbruna.cat.
What do we collect and store?
If you have an account and log in this web page, a temporary cookie is defined to determine if the browser accepts cookies. This cookie doesn’t contain personal data and will be discarded when you close the browser.
When you buy something, you are asked to provide personal information which includes your name, email address, phone number, credit/debit card details and optional information that you can add in the “Notes” section. We will use this information for purposes such as:
- Sending the command data.
- Sending gift cards.
- Replying to requests, including refunds and complaints.
- Processing payments and blocking fraud.
- Setting the shop account.
- The compliance of any legal obligations that we have, such as the calculation of taxes.
- Sending information related to the activities of Can Bruna.
Cookies
If you have an account and log in this web page, a temporary cookie is defined to determine if the browser accepts cookies. This cookie doesn’t contain personal data and will be discarded when you close the browser.
When you log in, various cookies will also be set to save the log in information and the screen view options. Log in cookies last two days and screen view options cookies last a year. If you log out, log in cookies will be deleted.
For how long do we keep data?
For users that register in the web, we also store the personal data that they provide in their user profile. All users can see, edit or delete their personal data in any moment (except for the username, which cannot be changed). The administrators of the web page can also edit this information.
What rights do you have over your data?
If you have an account in this web site, you can ask to have a personal data exportation file sent to you, including all the data you have provided to us. You can also ask to have any personal data that we have deleted. This does not include the personal data that we are required to keep for administrative, legal or safety purposes.
Who in the team has access?
The members of our team have access to the information that you provide to us. For example, the administrators and the shop managers have access to:
- Command information, which indicate what was bought, when it was bought and how it was paid.
- Customer information: name, email address and phone number.
The members of our team have access to this information to help process commands, process refunds and give support in the case of incidences when processing commands.
Payments
We accept payments by Redsys Servicios de Procesamiento, S.L. with Banc Sabadell. You can look up their privacy policies in REDSYS i BANC SABADELL
